In almost all instances, if you fax your claim or submit your claim online, it should take no longer than 5 business days for the claim to be processed, and 2 to 3 business days until you receive your funds by direct deposit through Electronic Funds Transfer (EFT). Please check with your individual banking institution if you have questions regarding EFT deposits.
Remember, dependent care expenses will only be paid up to the amount in your account at the time the claim is processed. If a dependent care claim cannot be paid in full, as soon as your next payroll deduction is received, the balance will be issued to you up to the amount then in your account. Depending on your payroll deductions and your dependent care expenses, it may take several pay periods before a DCRA claim can be paid in full. Please note, reimbursements are based on the date that the service was provided and not when you actually paid for the service.